Who we are
ClickBina (“we”, “us”) operates clickbina.com, a renovation and waterproofing
contractor website serving Kuala Lumpur and Selangor, Malaysia. You can reach us on WhatsApp at
011-7459 9881.
What data this site collects
clickbina.com is a static informational website. We do not offer user accounts, and our pages do not
submit your personal data to our servers. The data processing that does happen:
- Analytics (Google Analytics 4). We use GA4 to understand which guides people read and
how visitors find us. GA4 sets cookies and collects device and usage data (pages viewed, approximate
location, device type). We do not send GA4 your name or contact details.
- Advertising measurement (Meta Pixel). Our pages include the Meta (Facebook) Pixel so we
can measure whether our Facebook ads bring visitors. Meta sets cookies and receives page-view and
click events under its own privacy policy.
- Hosting & security (Cloudflare). Our site is served through Cloudflare, which processes
IP addresses and request logs to deliver and protect the site.
- Live chat on our Painting page (NewOaks AI). Our painting service page
includes an AI chat widget from NewOaks (newoaks.ai). If you type a message into that chat — for example
your name, phone number, or details about your painting job — it is processed by NewOaks to generate a
reply and is not something we control on our own servers. Don’t use that chat if you’d rather send
us the same details directly on WhatsApp instead.
- WhatsApp contact. Quote requests happen through WhatsApp: when you tap a WhatsApp button,
a message is pre-filled (including the page you came from) in your WhatsApp app — nothing is sent
until you press send. Anything you send us on WhatsApp (name, address, photos of your leak or renovation)
is received in our business WhatsApp and used only to respond to your enquiry and carry out the work you
request.
How we use it
To respond to enquiries, prepare quotations, carry out contracted work, improve our guides, and measure
our advertising. We do not sell personal data, and we do not send marketing messages to people who have
merely visited the website.
Your rights (PDPA)
Under Malaysia’s Personal Data Protection Act 2010, you may ask us what personal data we hold about
you (typically your WhatsApp conversation and any project records), ask us to correct it, or ask us to
delete it where we have no continuing legal or contractual need to keep it. Message us on
WhatsApp and we will respond within a reasonable time.
Managing cookies
You can block or delete cookies in your browser settings; the site works fine without them. You can also
opt out of GA4 via Google’s browser add-on and manage Meta’s tracking in your Facebook ad preferences.
Changes
We will update this page if our data practices change and revise the “Last updated” date above.