Common Property Defect Claims Against the Developer (Malaysia) – ClickBina
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Common Property Defects
(Developer Liability)

A new building’s common areas come with developer defect liability — but it’s the JMB/MC, not individual owners, who must claim. Here is how to use that window.

The developer is liable to rectify common-property defects — lobbies, lifts, facade, drainage, facilities — during the defect liability period. Unlike individual parcel defects, common-property claims are made by the JMB/MC on behalf of all owners. The committee should inspect thoroughly and lodge claims in writing before the period expires.

General guidance for 2026 — not legal advice. Strata management is governed by the Strata Management Act 2013 & Regulations 2015; confirm with your COB or a lawyer. JMB/MC needs maintenance or renovation works? Ask us →

New stratified developments hand over with developer defect liability — and the common areas are a big part of it. Many JMB/MCs miss the window because they don’t realise they (not individual owners) must claim for shared areas. The cost of rectifying common-area defects out of the sinking fund — when they should have been fixed at the developer’s expense — falls on every owner. A newly formed JMB committee should treat the defect liability window as a financial asset that expires on a fixed date — maximising the claim is just good stewardship of owners’ money.

Parcel defects vs common-property defects

Parcel (your unit)Common property
Who claimsThe individual ownerThe JMB/MC
ExamplesCracks, leaks, uneven tiles inside the unitLobby, lift, facade, drains, pool
TimelineOwner acts directly with developerJMB/MC must lodge claim collectively
GuideDefect inspection →This guide

Who claims for common property

Individual owners claim defects inside their own parcels. For shared/common areas, the JMB or MC → claims on behalf of all owners — so the committee must take the lead. This is one of the first important duties of a newly formed JMB right after the developer handover →. New committee members sometimes assume that because the building is new, there are no defects worth claiming — this is wrong. Every new building has snags, and common areas often have the most significant ones (facade seepage, drainage failures, lift teething issues) because they cover greater area and complexity than any single unit. Commission the inspection even if the building appears fine to the naked eye.

What to inspect in the common areas

  • Lobbies, corridors, staircases — finishes, cracks, leaks, skirting, ceiling finishes.
  • Lifts, pumps, gensets — performance, noise, and snags.
  • Facade, external walls, roof — water seepage and cracks. See leaks →.
  • Drainage, car park, landscaping and facilities (pool, gym, function room).
  • Fire systems, emergency signage, and common M&E.
  • Car park structure, ramps, drainage channels, and lighting.

High-priority defects to claim immediately

Defect typeWhy high priority
Roof and facade water seepageActive leaks worsen fast and damage interiors
Lift malfunction or noiseSafety concern; developer warranty usually clear
Fire system / Bomba deficienciesSafety risk; affects certificate of fitness
Structural cracks in slabs or columnsStructural integrity; needs specialist assessment
Plumbing / drainage failures in common areasFlooding and health risk if unresolved

The defect liability period

The developer must rectify qualifying defects reported within the defect liability period that applies to the development. The committee should know the exact start and end dates and act well before expiry. (For parcels under the HDA, the standard period is 24 months — see defect inspection →.) The common-property DLP may be governed by the same framework or the terms in the sale and purchase agreements — confirm the applicable period early.

How to lodge common-property claims

  1. Appoint a professional building inspector for a thorough joint inspection with the developer.
  2. Document every defect with photos, location, description, and the inspector’s report.
  3. Submit a consolidated written claim to the developer within the defect period.
  4. Obtain a written acknowledgement and a rectification schedule from the developer.
  5. Track rectification, re-inspect completed works, and keep records of everything.

If the developer fails to rectify

If the developer does not fix qualifying defects, or disputes the claim, the committee can escalate. Keep all inspection reports, claim letters, the developer’s responses (or silence), and photo evidence — these documents are critical if the matter proceeds. A developer that is slow to respond often becomes more cooperative when the committee writes formally, citing the applicable Act provisions and the defect liability period end date. The implied message — “we have the documentation and the deadline is approaching” — frequently accelerates rectification.

Escalation options

  • COB complaint — if the developer is unresponsive, escalate to the Commissioner of Buildings who oversees both developers and JMBs.
  • Housing tribunal / court — where the HDA or another statutory scheme applies, file the claim through the applicable tribunal or court before the limitation period expires.
  • Rectify and recover — the JMB may in some circumstances rectify the defect itself and pursue the developer for the cost, but take legal advice on this approach.

Act before the window closes

The single biggest mistake is letting the defect period lapse. Calendar the expiry date, commission the inspection early (at least 3–4 months before expiry), and lodge claims with time to spare. Need help inspecting or rectifying common-area works? ClickBina handles strata common-area repairs →

After the defect liability period expires, all common-property maintenance and repairs become the JMB/MC’s financial responsibility. This is why the transition from developer management to JMB management is so important — a thorough defect claim at handover sets the building up in good condition, with the developer’s rectification work done rather than costs deferred to owners. See developer-to-JMB handover → for the full transition process, and strata records → for how to keep the claim documentation properly. Many JMB/MCs successfully use the defect claim process to recover significant value for owners — new buildings are rarely defect-free, and a well-documented, professionally supported claim maximises what the developer rectifies at no cost to the scheme.

Sources & official references

This guide cites Malaysian legislation and official bodies. Always confirm current rates and rules with the official source:

Common Questions

Who claims for common-property defects in a condo?
The JMB or MC claims on behalf of all owners for shared/common areas like lobbies, lifts, facade and drainage. Individual owners only claim defects inside their own parcels.
What common-property defects can be claimed from the developer?
Defects in lobbies, corridors, lifts, pumps, facade, roof, drainage, car park, landscaping, facilities and common M&E that arise within the applicable defect liability period.
How does a JMB/MC lodge a common-property defect claim?
Commission a professional building inspection, document each defect with photos and reports, submit a consolidated written claim to the developer within the defect period, get a rectification schedule, then track and re-inspect completed works.
What is the defect liability period for common property?
The developer must rectify qualifying defects reported within the development's defect liability period. The committee should confirm the exact dates early and act well before expiry — ideally commissioning the inspection 3–4 months before the deadline.
What if the developer ignores the claim?
Escalate to the COB, file through the applicable housing tribunal or court before the limitation period, or in some cases rectify and recover the cost. Keep full documentation to support the claim.
What are the highest-priority common-property defects?
Active water seepage in the roof or facade, lift malfunctions, fire-system deficiencies, structural cracks, and plumbing or drainage failures — all worsen quickly and affect safety or statutory certificates.
What's the biggest mistake committees make?
Letting the defect liability period lapse without inspecting and claiming. Calendar the expiry, inspect early, and lodge claims with time to spare. Rectifying defects out of the sinking fund that should have been the developer's liability is expensive for every owner.
Should the JMB hire a professional building inspector for the defect claim?
Yes. A qualified building inspector provides a credible report that is harder for the developer to dispute and helps identify defects that a committee member would miss. The cost is justified for significant common-property works.

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