After the first AGM, the JMB must notify the Commissioner of Buildings. Here is what that means, why it matters, and what the COB can do to help — and to enforce.
General guidance for 2026 — not legal advice. The Strata Management Act 2013 and its 2015 Regulations govern this; confirm specifics with your Commissioner of Buildings (COB) or a strata lawyer. Need strata repair/maintenance help? Ask us →
The Commissioner of Buildings (COB) is the cornerstone of the strata management regulatory framework in Malaysia. Every JMB must engage with the COB — from giving notice of its establishment, to registering additional by-laws, to responding to COB orders. Understanding this relationship is essential for any committee member, owner, or managing agent. For the broader JMB context, see our complete JMB guide →.
The Commissioner of Buildings (COB) is an officer appointed under the Strata Management Act 2013 (Act 757) at the relevant local authority (Majlis Perbandaran, Majlis Bandaraya, or Dewan Bandaraya) in each municipality. The COB is the primary regulator and supervisory authority for:
In simple terms: if you have a strata-related problem that cannot be resolved internally, your first port of call is the COB at your local authority. The COB is a quasi-regulatory body — it is not a court, but it has real powers to investigate, issue orders, and intervene in management.
The COB has wide-ranging powers under the SMA 2013, including:
Once the first AGM is convened and the JMB comes into existence, the JMB must give notice of its establishment to the COB within the period prescribed by the SMA 2013 and its Regulations. The notice requirement is qualitative here — do not rely on any specific day-count stated elsewhere without confirming it directly with your COB, as regulatory guidance may be updated.
What the notice should cover:
The COB will typically provide a prescribed form for this notice. Contact your local authority’s COB office to obtain the correct form and confirm current submission requirements.
Notifying the COB and obtaining its recognition is important for several practical reasons:
The relationship with the COB does not end at formation. Ongoing interactions include:
When a JMB passes additional by-laws by special resolution at a general meeting (for example, pet rules, renovation hours, or short-term rental restrictions), those additional by-laws must be registered with the COB to be enforceable. The process typically involves:
Until the additional by-law is registered, it is not fully enforceable and any fines based on it may be successfully challenged. For context on how additional by-laws interact with fines, see strata house rules & fines →.
Any parcel owner (or the developer) can lodge a complaint with the COB about the management of the strata scheme. Grounds for complaints include:
A complaint should be in writing, clearly stating the facts and the specific concern, and supported by documentary evidence (AGM notices, minutes, correspondence, financial records, photos of neglected common property). Provide the strata scheme’s name, address, and strata title details. See also strata management complaints guide →.
The COB is based at the relevant local authority for your building’s location. The local authority will be one of the following, depending on where your building sits:
To find your specific COB: visit your local authority’s official website and look for the Strata Management or Commissioner of Buildings department, or call the main switchboard and ask for the COB office. Bring the name and address of your strata scheme when you contact them — they will verify which office handles your building.
Both the COB and the Strata Management Tribunal are avenues for resolving strata disputes, but they serve different functions:
| Feature | Commissioner of Buildings (COB) | Strata Management Tribunal |
|---|---|---|
| What it is | Regulatory/supervisory body at local authority | Quasi-judicial tribunal adjudicating disputes |
| Who can file | Any parcel owner, developer, or JMB/MC | Any party to a strata dispute (owners, JMB, MC, developer) |
| What it handles | Regulatory non-compliance; management failures; by-law registration | Disputes about Charges, maintenance obligations, fines, accounts, rights |
| Powers | Issue orders; appoint managing agent; register by-laws; investigate | Make binding orders; award compensation; grant declarations |
| Cost | Generally free (complaint-based) | Filing fee payable; relatively low-cost vs courts |
| Speed | Varies widely; depends on COB’s workload | Faster than civil courts; hearing usually within weeks to months |
| Best for | Management failures; non-compliant developers; getting the JMB to act | Specific disputes about rights and money; enforcement of obligations |
See Strata Management Tribunal guide → for details on how to file at the Tribunal.
| Stage | What happens with the COB | Who acts |
|---|---|---|
| Developer management period (pre-first AGM) | COB oversight of developer’s duty to convene first AGM within 12 months of VP | Developer; owners may complain to COB if AGM not called |
| First AGM convened; JMB formed | Notice of JMB establishment filed with COB within prescribed period | JMB (new JMC) |
| JMB in operation | Committee changes notified; additional by-laws registered; accounts filed; COB orders complied with | JMC / managing agent |
| Owner/management dispute | Complaint filed with COB; COB investigates and may order action or appoint managing agent | Aggrieved owner; COB |
| MC formation; JMB dissolved | COB is notified of MC establishment; JMB dissolution filings; records transferred to MC | Developer; MC’s first committee |
This guide cites Malaysian legislation and official bodies. Always confirm current rates and rules with the official source:
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