How to tell a real repair from a cover-up, and what to write when the developer asks you to sign.

Before you sign that a defect has been fixed, re-test it the same way you found it: pour water again, tap the tiles again, run the tap again, and look at the repair under raking light. A repair that is incomplete, substandard or comes back is, as ClickBina's new-house defects guide puts it, a fresh breach to document and notify in writing. Sign only for the items that pass, list the rest as outstanding, and keep dated photographs of every repair. The 24-month defect liability period keeps running while you wait.
Most owners put real effort into the first defect list and very little into checking what comes back. Yet the re-inspection is the moment the developer asks you to confirm the work is done. Once you sign an item off, reopening it is harder. ClickBina's guide to claiming new-house defects is clear that the developer's obligation is to repair the defect, not merely to acknowledge it, and that a repair that is incomplete, substandard or recurs should be documented again and notified in writing.
Some repairs look finished on the day and fail within weeks. These are the patterns to look for:
| Defect reported | Poor repair to watch for | Proper repair looks like |
|---|---|---|
| Crack at a wall-column joint | Filler and fresh paint over the crack | Joint opened and repaired with mesh or sealant, then made good |
| Leaking window | New silicone smeared over old silicone | Old sealant cut out fully, joint cleaned and re-sealed |
| Ponding bathroom floor | Floor wiped dry and declared fixed | Falls corrected so water runs to the trap |
| Ceiling stain under a wet area | Stain painted over | Source traced and fixed, ceiling made good after it dries |
| Hollow floor tiles | A few tiles reset, neighbours still hollow | All hollow tiles in the area relaid and re-tested |
| Mismatched tile replaced | Different batch or colour | Matching tile, consistent grout lines and level |
ClickBina's guide to cracks between brick walls and columns recommends asking for joint cracks to be repaired properly with mesh or sealant rather than filled and painted, and the window leak guide warns that smearing new silicone over old silicone almost always fails.
The handover water damage check sets out the pour, flow and meter tests in full. Use the same tests for the re-check, so your before and after records match.
A square of new paint on an otherwise uniform ceiling means a repair has been made. The handover guide's advice is to ask what was found and what was done, in writing, before you accept. That matters most for water: a painted-over stain on a dry day tells you nothing about the next storm. If the repair sits under a wet area, ask for the area above to be tested, or wait for rain before you sign.
Some fixes can be judged on the day, such as a socket, a door closer or a replaced tile. Others need time. Waterproofing and leak repairs need water: rain, a flood test or normal use for a few weeks. Crack repairs need a few weeks of the building's normal movement. It is reasonable to accept the items that can be judged now and to note the rest as "pending re-test" rather than signing the whole list off at once.
Developers usually ask you to sign a rectification or acceptance form. Read it before you sign. Practical wording that protects you:
If the form only offers a single signature for "all defects rectified", add your list of exceptions on its face before you sign. If you are unsure what the form does, ask the solicitor who acted on your purchase.
A defect that comes back after a repair goes on a new written notice with its original number, the repair date and the date it returned. New defects that appear during the 24-month period go on a fresh list in the same way. Keep everything in one folder: the first list, the developer's replies, the repair dates, the re-test photographs and each signed form. ClickBina's handover guide quotes the statutory wording that the developer must make good within 30 days of receiving written notice.
Send a second written notice listing the items still outstanding. If the developer still does not act, the Tribunal for Homebuyer Claims hears claims up to RM50,000, as set out in ClickBina's HDA homebuyer rights guide. Your re-test records are the evidence for that claim. The tribunal guide for water leak claims covers the time limits for filing, so check them early.
If you decide to fix an item yourself after the developer refuses, these published ClickBina figures give a sense of the cost (indicative 2026, Klang Valley):
| Work | Indicative price | Source |
|---|---|---|
| Leak detection and assessment, per visit | RM300 – RM800 | Handover water damage check |
| PU injection, leaking bathroom ceiling | RM650 flat | Handover water damage check |
| Bathroom re-waterproofing without hacking, per bathroom | RM1,500 – RM3,500 | Handover water damage check |
| Supply and lay new floor tiles | RM12 – RM30 per sq ft | Popped floor tiles guide |
| Internal skim coat over existing plaster | RM1.50 – RM4.00 per sq ft | Cracks in a new house guide |
WhatsApp us your unit type, size and VP date for an inspection quote — we reply within the hour.
💬 WhatsApp us to book an inspectionClickBina offers a defect inspection service in KL & Selangor that covers re-inspections as well as the first VP check. We re-test each item on your original list, record what passed and what did not with photo references, and can carry out the rectification the developer does not cover. To keep your list organised as you go, tick your defects room by room with ClickBina's checklist tool. A site visit to price repair works is RM150, waived if you proceed, and it is not the inspection fee. We reply within the hour, we are registered with SSM, and the price we agree is a flat price with no hidden charges.
Methodology: prices are ClickBina indicative 2026 Klang Valley figures from the guide named beside each. This page is general guidance, not legal advice.
WhatsApp us your unit type, size and VP date for an inspection quote — we reply within the hour.
💬 WhatsApp us to book an inspectionTell us what you need — we reply within the hour.