What a good report contains, what its grades and readings mean, and how to turn it into a defect list the developer has to answer.

A useful defect inspection report is a numbered list, room by room, where every item states the location, the element, what is wrong, an image reference, how it was tested and how serious it is, plus a note of what was checked and found sound. Read it in three passes: urgent items first (safety and active water), then items to claim from the developer inside the Defect Liability Period (24 months from VP), then cosmetic items. Treat a moisture reading as a pointer, not a verdict. Submit the claimable items to the developer in writing. ClickBina inspects, writes this kind of report and can quote the rectification; a site visit for repair quotes is RM150, waived if you proceed.
A defect report is not a verdict on your house. It is a record: what was looked at, how, on which date, and what was found. ClickBina's handover water damage check puts it simply: ask for a written report rather than a verbal opinion, with images referenced in the text, a note of what was tested and how, and a note of what was inspected and found sound. That last part matters as much as the defects, because proof that something was checked and fine on a given date is what protects you if it fails later.
The table below is an illustrative layout, not a client report. It shows how a well-structured defect list reads, using the kind of items common at handover. The “For developer” column marks what belongs on the developer's list; a repair-estimate column is added only when you ask for repairs to be quoted.
| No. | Room | Element | Defect found | Image ref | Severity | For developer |
|---|---|---|---|---|---|---|
| 1 | Master bathroom | Floor falls | Water stands near the door instead of running to the floor trap | IMG-01, IMG-02 | Urgent | Yes |
| 2 | Master bathroom | Ceiling below (unit below) | Not accessible on inspection date; to be checked | — | Note | — |
| 3 | Living room | Floor tiles | Six tiles sound hollow near the balcony door, marked with tape | IMG-03 | Claim | Yes |
| 4 | Bedroom 2 | Wall finish | Patchy paint on window wall, visible in side light | IMG-04 | Cosmetic | Yes |
| 5 | Kitchen | Power point | Socket next to the sink: no power | IMG-05 | Claim | Yes |
| 6 | Bedroom 3 | Door | Door rubs the frame at the top corner | IMG-06 | Claim | Yes |
| 7 | Living room | Ceiling | Checked with torch and moisture meter; no stains or high readings | IMG-07 | Sound | — |
Notice what makes it usable: one defect per line, a plain description anyone can find on site, an image for each, and items that could not be checked are listed rather than silently left out.
Grades exist so you know what to do first. Different inspectors use different words; what matters is that each grade is defined on the report and applied consistently. A simple three-level scale is enough for most homes.
| Grade | What it usually covers | What you do |
|---|---|---|
| Urgent | Safety items and active water: a socket that trips, water ponding at a doorway, a ceiling stain under a wet area, a crack that is growing | Report in writing at once and keep using the room only if it is safe |
| Claim | Workmanship defects: hollow tiles, doors that rub, dead points, cracked grout, uneven plaster | Put on the developer's defect list inside the DLP |
| Cosmetic | Minor finish items: patchy paint, small chips, splashes on fittings | Still list them inside the DLP; they are cheap for the developer to fix now |
| Note / sound | Items not accessible, or checked and found fine | Keep as your record of what was checked |
ClickBina's new-home defect inspection guide ranks leaks and damp as the highest-severity group to claim immediately, and treats hairline plaster cracks as low severity unless they are structural. A crack wider than about 3 mm, or one that keeps growing, belongs in the urgent group until an engineer has looked at it.
A defect the developer's team cannot find is a defect that comes back “not found”. Good reports give each item a location a stranger could walk to: room, wall or floor area, and a landmark such as “left of the window” or “third tile from the door”. Many inspectors also mark the spot on site with a small tape label carrying the same number as the report.
Image numbers should match the item numbers or be listed beside them, and each image should show enough of the room to be placed. A close view with nothing around it proves a defect exists somewhere, not where. Images taken with light raking across a wall or floor show finish defects that flat light hides.
Many reports include moisture meter readings, and many owners read a high number as proof of a leak. It is not. ClickBina's handover guide says a moisture meter reading is a useful supporting observation and a poor conclusion on its own, because readings shift with the material, the finish and the weather. Use readings to decide where to look harder, not to declare a verdict.
New buildings are also wet buildings. Concrete, screed and plaster carry construction moisture for months, and some white bloom on new walls is efflorescence from that drying rather than a leak. A good report says what the reading was compared against, such as a dry area of the same wall, and pairs it with something you can see: staining, a tide mark, ponding or a test with running water. If a report calls something a leak on a meter reading alone, ask what else supports it.
Where the source of water is unclear, the next step is a separate leak investigation. ClickBina's leak detection service is charged on its own at RM300 – RM800 per visit.
Sort every item into one of three piles before you send anything. The first pile is defects in the developer's work: under the statutory sale and purchase agreement these are the developer's to repair during the DLP, which runs 24 months from vacant possession. The second pile is wear, damage or anything caused after handover, which the developer will refuse. The third pile is anything to do with your own renovation.
That third pile catches people out. ClickBina's HDA homebuyer rights guide notes that Act 118 does not apply to defects caused by your own renovation contractor; your remedy there is against that contractor, covered in the renovation defects guide. It also notes that a subsale purchase carries no DLP, so on a resale unit the report is a negotiating and planning document, not a claim; the hidden defects guide explains what remains open to a resale buyer.
One more reason to sort before renovating: once you alter a finish, the developer can argue that any related defect was caused by your work. Get developer items repaired and re-checked first.
Most developers have their own defect form. Copy the claimable items onto it in the same order and with the same numbers as the report, and attach the report itself. Keep the wording factual: location, element, defect. Leave out opinions about the developer's workmanship in general; they slow replies down.
If you would rather start from a structured list, tick your defects room by room with ClickBina's checklist and use it alongside the report. If items are refused or ignored, the guide to developers who won't fix defects covers escalation; the homebuyer tribunal hears claims of up to RM50,000.
A clear report also makes repair quotes comparable: every contractor prices the same numbered items instead of guessing from a walk-round. That matters for items outside the developer's scope, for anything left unrepaired after the DLP, and for resale units. Ask each contractor to price against the report numbers. For scale, these ClickBina figures (indicative 2026, Klang Valley) cover common report items:
| Report item | Indicative price | Source guide |
|---|---|---|
| Leak detection and assessment | RM300 – RM800 per visit | Handover water damage check |
| PU injection, leaking bathroom ceiling | RM650 flat | Handover water damage check |
| Bathroom re-waterproofing without hacking | RM1,500 – RM3,500 per bathroom | Handover water damage check |
| Internal skim coat over existing plaster | RM1.50 – RM4.00 per sq ft | Cracks in a new house guide |
WhatsApp us your unit type, size and VP date for an inspection quote — we reply within the hour.
💬 WhatsApp us to book an inspectionLeak detection is charged separately from the repair. Tiling, painting and any engineer-specified work are priced per job.
A thin report is not useless, but you will need to fill the gaps before it works as a developer list.
ClickBina's defect inspection service in KL & Selangor covers new condos and landed houses at VP, during the DLP and before it ends. We inspect, write a numbered report you can submit to the developer, and, if you want, quote the rectification for anything outside the developer's scope; as an experienced KL & Selangor contractor for whole-house refurbishment and trade coordination, we can carry out that work too.
WhatsApp us your unit type, size and VP date for an inspection quote. We reply within the hour, quote a flat price with no hidden charges, and are registered with SSM. If you also want repairs priced, a site visit is RM150, waived if you proceed with the works.
Methodology: the sample layout is illustrative and not a client report. Every RM figure is quoted unchanged from the ClickBina guide named beside it; they are indicative 2026 Klang Valley ranges, not fixed rates. This page is general information, not legal advice; your SPA governs your claim.
WhatsApp us your unit type, size and VP date for an inspection quote — we reply within the hour.
💬 WhatsApp us to book an inspectionTell us what you need — we reply within the hour.