The rest of the house is fine but one room is dark. Here is how to narrow it down safely, what the likely causes are and what the fix costs.

When one room or one circuit goes dead while the rest of the house still has power, the fault is almost always on your side of the meter: a breaker that has switched off or failed, a loose connection at the distribution board, or a break somewhere along that circuit's cable, very often at a socket or switch that feeds the others. Check the board first, reset a dropped breaker once, and if it will not stay on or nothing has tripped at all, leave it to an electrician. On ClickBina's guides a fault-finding call-out is a market estimate of RM150 – RM400, with the repair quoted after the fault is found.
A Malaysian home is split into circuits at the distribution board (the DB box). Lights in one area share a circuit, sockets in a group of rooms share another, and heavy loads such as a water heater, oven or aircon usually get a circuit of their own. So when a whole room goes dark but the kitchen and the TV still work, the house is telling you something useful: the supply coming in is fine and the problem sits on one circuit.
That narrows it to three places. The protective device for that circuit at the board, the cable run between the board and the room, or one of the sockets, switches or junctions along the way. A power cut from TNB takes out everything, or in a three-phase house roughly a third of it, which is a different problem covered further down.
Do not keep resetting a breaker that will not hold, and never tape or wedge one in the on position. A breaker that refuses to stay on is doing its job. Our guide to power that keeps tripping explains what each kind of trip is telling you.
Most boards in Klang Valley homes have a main switch, one or more RCCBs (the earth-leakage devices with a test button) and a row of MCBs, one for each circuit. Wikipedia's circuit breaker entry describes the principle: the breaker opens the circuit automatically when it detects an overload or a short circuit. Wikipedia's residual-current device entry explains the RCCB side: it disconnects when the current going out and coming back no longer match, which means some current is leaking to earth.
If the RCCB has dropped, several circuits go off together, usually more than one room. If a single MCB has dropped, only its circuit goes off, which matches the one-dead-room pattern. If every device is up and the room is still dead, nothing has tripped, and that points to a failed breaker or a broken connection rather than an overload. Labels on older boards are often missing or wrong, so do not rely on them.
| Cause | What you notice | Who handles it |
|---|---|---|
| MCB switched off by an overload | One breaker down; resets and holds once the load is reduced | You, with care |
| MCB tripping on a faulty appliance | Resets, then drops again when one item is plugged in | You (stop using the appliance) |
| MCB that has failed internally | Breaker is up but the circuit stays dead, or it will not latch | Electrician |
| Loose or burnt terminal at the board | Dead circuit, sometimes with a smell or darkening at the board | Electrician |
| Break at a socket that feeds the others | Several sockets dead from one point onward | Electrician |
| Damaged cable (nail, drill, rats, water) | Dead circuit after renovation, a leak or ceiling noises | Electrician |
| Loss of one phase on a three-phase supply | About a third of the house dead, other areas fine | Electrician, then TNB |
The first two are the only ones a homeowner should deal with. Everything else involves opening the board, a socket or a junction, and that is work for a competent electrician registered with the Energy Commission.
Socket circuits are usually wired from point to point: the cable arrives at the first socket and carries on from its terminals to the next. If a terminal screw works loose or a connection burns at one socket, every socket after it on that run loses power, while the ones before it still work. That is why a dead room often has one or two sockets that still work near the door.
Signs point to this cause when a faceplate is discoloured, warm or smells of burnt plastic, or when the trouble started after a heavy load such as a heater or an iron. A burnt socket should be switched off at the board and left alone until it is replaced, because the loose joint that failed can arc again. ClickBina's electrician services guide explains what a proper socket replacement includes.
Lights and sockets are almost always on separate circuits, so a room where the lights are dead but the sockets work has a fault on the lighting circuit, and the reverse points to the socket circuit. A single dead light is usually the lamp, the driver or the switch. A whole row of dead downlights across several rooms points to the lighting MCB or a junction in the ceiling.
Ceiling junctions are a common weak point in older terraces, and rats chewing cables in the roof space can cut one circuit cleanly while leaving the others alone. Our guide to rats chewing ceiling wiring covers that pattern and what to check.
Larger landed homes often have a three-phase supply, with the circuits spread across the three phases. If one phase is lost, the circuits on it all go dead at once, often a scattered mix of rooms, while the rest of the house works normally. Nothing on the board has tripped.
A lost phase can be inside the house, for example a loose connection at the main switch, or on TNB's side at the cut-out or the incoming cable. An electrician can test at the board and tell you which side it is on. If the fault is on TNB's side, only TNB can work on it. ClickBina's three-phase power guide explains how the phases are split.
In any of these cases switch the affected circuit off, or the main switch if you are unsure which circuit it is, and keep it off until it has been checked. A dead circuit is an inconvenience; a hot connection is a fire risk.
A proper visit follows a set order. The electrician confirms which points are dead, isolates the circuit, and tests the breaker itself. If the breaker is sound, they trace along the circuit, opening the sockets or switches nearest the break, checking terminals and looking for burnt or loose joints. On a damaged cable they use instrument tests on the insulation before anything is switched back on.
Ask for three things at the end: what the fault was, what was replaced, and whether the rest of the circuit passed its tests. If the same board keeps producing faults, or the wiring is old rubber or fabric-insulated cable, a board upgrade or partial rewire may be the better answer than repeated call-outs.
Indicative Klang Valley market estimates from ClickBina's published guides (2026).
| Item | Indicative price | Source guide |
|---|---|---|
| Fault-finding / diagnosis call-out | RM150 – RM400 | Power tripping guide |
| Replace a faulty RCCB or MCB | RM250 – RM600 | Power tripping guide |
| Basic call-out / minor repair | RM80 – RM250 | Electrician services guide |
| Replace a switch, socket or light fitting (labour) | RM60 – RM200 | Electrician services guide |
| DB box / consumer-unit upgrade | RM1,500 – RM3,500 | Electrician services guide |
| Board rebalance / split-load upgrade | RM2,000 – RM4,000 | Power tripping guide |
WhatsApp us your job details for a quote — we reply within the hour.
💬 WhatsApp for a quoteRepairing a damaged cable is quoted after the fault is found, because the price depends on where the break is and how much ceiling, wall or trunking has to be opened to reach it.
WhatsApp us your job details for a quote: which room or points are dead, whether anything tripped, and what happened just before. ClickBina is an experienced KL & Selangor contractor for whole-house refurbishment and trade coordination, so when a dead circuit turns out to be part of a bigger rewiring, ceiling or renovation job, the work can be planned together. We reply within the hour, the price we agree is a flat price with no hidden charges, and a site visit is RM150, waived if you go ahead.
How we estimated prices: every RM figure on this page is quoted unchanged from the ClickBina guides named above; they are indicative Klang Valley market estimates for 2026, not fixed rates or a price for your fault.
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