What to do in the first hour, why the pane broke, which glass to replace it with, and what the job costs.
📍 We serve KL, Selangor & Putrajaya.

Make the opening safe first: keep people away, put on thick gloves, tape a cracked pane or lift out loose pieces out one at a time starting from the top, and cover the gap with board or thick plastic. Then have the pane measured and replaced with the same thickness, or with safety glass where people can walk into it. If the frame is sound, only the glass needs replacing. ClickBina's window repair guide lists glass supply at about RM8 – RM12 per sq ft for 5 mm ordinary float and RM18 – RM28 per sq ft for 8 mm clear tempered, with fabrication and fitting on top (indicative 2026, Klang Valley).
Knowing the cause decides whether a like-for-like pane is enough or whether something else needs fixing at the same time.
| Cause | Clues | What to change |
|---|---|---|
| Impact: a ball, a stone from a grass cutter, a door slamming | A clear point of impact with cracks radiating out | Like-for-like, or tempered where impact is likely |
| Thermal stress | A single crack starting at the edge, often on a sunny pane with partial shade or dark film | Check the film type; consider tempered glass |
| Frame pressure | Cracks from a corner; a sagging or twisted frame, a sliding sash that binds | Fix the frame or rollers before new glass goes in |
| Tempered panel shattering by itself | The whole pane turns into small cubes at once | See the tempered glass guide |
| Break-in attempt | A hole near a lock or handle | Consider laminated glass or security film |
Tempered panels that burst on their own, such as shower screens and glass doors, are a separate subject covered in our tempered glass breakage guide.
Most broken panes only need new glass. The frame, beads and gaskets stay, the broken glass is removed, the rebate is cleaned, and a new pane is set in with new glazing gaskets or sealant. The whole window only needs replacing when the frame itself has failed: corroded aluminium, a twisted sash, rotten timber, or a design you wanted to change anyway.
If the frame also leaks, sticks or rattles, our window replacement guide explains when a full frame swap is better value.
| Glass | How it breaks | Where it belongs |
|---|---|---|
| Ordinary float (annealed) | Long sharp shards | High windows away from impact, small panes |
| Tempered (toughened) | Small blunt cubes | Low-level panes, full-height panels, glass doors, bathrooms |
| Laminated | Cracks but stays in the frame on its interlayer | Overhead glass, balconies, break-in resistance, noise |
| Frosted or patterned | As its base glass | Bathrooms and privacy windows |
| Tinted | As its base glass | Sun-facing windows |
Any pane a person can walk into, fall against or reach through, low-level glazing, a full-height panel, anything beside a stair or in a bathroom, is a case for safety glass rather than repeating the ordinary float that broke. That is a safety decision first and a cost decision second.
Match the thickness the frame was designed for, because the glazing bead and gasket only grip a certain thickness. Residential sliding windows commonly use 5 mm float; doors and large panels need thicker tempered glass. The glazier reads the existing glass and the frame before ordering.
Ask for the old gaskets to be replaced, not reused; worn gaskets are a common cause of the rattles and leaks covered in our window leak repair guide.
These are ClickBina's published figures (indicative 2026, Klang Valley). Glass prices are supply only, per sq ft; cutting, fabrication, delivery and fitting are added.
| Item | Indicative price | Source guide |
|---|---|---|
| Float glass 5 mm, supply only | RM8 – RM12 per sq ft | Window repair guide |
| Clear tempered 8 mm, supply only | RM18 – RM28 per sq ft | Window repair guide |
| Clear tempered 10 mm, supply only | RM25 – RM40 per sq ft | Glass types guide |
| Frosted tempered 8 mm, supply only | RM22 – RM35 per sq ft | Glass types guide |
| Laminated 6.38 mm, supply only | RM28 – RM45 per sq ft | Glass types guide |
| Replacement aluminium sliding window, per panel | RM200 – RM500 | Window repair guide |
| Replacement aluminium casement, per panel, standard size | RM250 – RM600 | Window repair guide |
| Safety / security film, installed | RM8 – RM20 per sq ft | Safety window film guide |
WhatsApp us your job details for a quote — we reply within the hour. A renovation site visit is free, and a repair inspection is RM180, deducted from the bill if you go ahead. We serve KL, Selangor & Putrajaya.
💬 WhatsApp for a quoteWhen a glass-only quote comes close to the per-panel replacement figure, ask for both prices side by side. If the frame is tired, a new panel may be the better buy.
WhatsApp us your job details for a quote using the list above. ClickBina is an experienced KL & Selangor contractor and coordinates the trades for whole-house work, so glass, frames, grilles and any making good can be handled together. We reply within the hour, and the price we agree is a flat price with no hidden charges.
How we estimated prices: every RM figure on this page is quoted unchanged from the ClickBina guides named above; they are indicative Klang Valley ranges for 2026.
WhatsApp us your job details for a quote — we reply within the hour. A renovation site visit is free, and a repair inspection is RM180, deducted from the bill if you go ahead. We serve KL, Selangor & Putrajaya.
💬 WhatsApp for a quoteTell us what you need — we reply within the hour.