Your tiler wants to use cement and sand; the tile shop sells adhesive. How the two differ, and which one your tiles need.
📍 We serve KL, Selangor & Putrajaya.

For porcelain, homogeneous and large-format tiles, and for any wall, a polymer-modified tile adhesive on a flat screed is the safer choice; a traditional cement-sand mortar bed still has a place for building up levels and falls, but plain cement grips dense modern tiles poorly. The method that works in most Malaysian homes is both: correct the level and falls with a cement-sand screed first, then fix the tiles on adhesive with full cover. On ClickBina's guides floor tiling supplied and laid is RM12 – RM30 per sq ft, with levelling compound RM2 – RM6 per sq ft extra where needed (indicative 2026, Klang Valley).
Every tile sits on something. For decades the usual answer in Malaysia was a bed of cement and sand mixed on site, with the tile pressed into it, sometimes with a cement paste on the back. Today most tile shops also sell bagged tile adhesive: a factory-made cement mix with polymers and additives that is mixed with water and spread thinly with a notched trowel.
Both are cement-based, which is why people treat them as the same thing. They are not. They are designed for different jobs, and using the wrong one is a common reason tiles sound hollow a year later.
| Point | Cement-sand mortar bed | Polymer-modified tile adhesive |
|---|---|---|
| What it is | Cement, sand and water mixed on site | Bagged factory mix; add water only |
| Bed | Thick; can make up an uneven floor | Thin; needs a flat surface underneath |
| Grip on porous ceramic | Good | Good |
| Grip on dense porcelain and homogeneous | Weak; the tile absorbs almost nothing | Designed for it (choose an improved class) |
| Walls | Tiles can slide; slow work | Non-slip grades hold tiles in place |
| Falls in wet areas | Can be formed in the bed | Formed in the screed below, not in the adhesive |
| Quality control | Depends on site mixing | Consistent mix from the bag |
Cement mortar holds a tile partly by soaking into its back. Traditional ceramic tiles are porous enough for that to work. Porcelain and homogeneous tiles are made to absorb very little water, which is what makes them hard-wearing and suitable for wet and outdoor areas, but it also leaves plain cement little to grip. ClickBina's floor tile replacement guide describes porcelain as having very low water absorption.
The polymers in a tile adhesive bond to that smooth, dense back. That is why the change to porcelain and large formats in Malaysian homes has gone hand in hand with the change to adhesive.
A thick mortar bed is tempting because one step does two jobs: it levels the floor and holds the tile. The trouble is that a thick, uneven bed shrinks as it dries, rarely fills the back of every tile, and leaves voids. Those voids are where hollow, cracked and lifted tiles start, as ClickBina's popped and hollow floor tiles guide explains.
The method most good tilers now follow splits the jobs. A cement-sand screed corrects the level and forms the falls; it is left to cure; then the tiles go down on a thin, even bed of adhesive with full cover. The ClickBina floor screed guide explains when a floor needs a screed or a levelling compound before tiling.
Many adhesive bags carry a short class code from the European and ISO tile adhesive standards. It tells you more than the brand name does:
| Code | Meaning | When it matters |
|---|---|---|
| C | Cementitious adhesive (mixed with water) | The usual type for floors and walls |
| 1 | Normal adhesion | Porous ceramic in dry areas |
| 2 | Improved adhesion | Porcelain, homogeneous, large format, wet and outdoor areas |
| T | Reduced slip | Wall tiles that must not slide down before setting |
| E | Extended open time | Hot rooms and large areas, where adhesive skins over quickly |
| S1 / S2 | Deformable / highly deformable | Large formats, outdoor areas, floors over movement, tiling over old tiles |
A code such as C2TE S1 reads as improved, non-slip, extended open time and deformable. Ask the tiler which class they plan to use and check the bag on site.
No bedding material helps if it only touches part of the tile. Spot fixing, with a few lumps of mortar or adhesive on the back, is the shortcut behind most hollow tiles. With adhesive, the right notched trowel, back-buttering of large tiles and lifting a tile now and then to check the cover are what good practice looks like. The large-format tile guide describes the method for big tiles.
The bedding method is part of the tiling rate rather than a separate line. These figures are already published on ClickBina's tiling guides (indicative 2026, Klang Valley):
| Item | Indicative price | Source guide |
|---|---|---|
| Floor tiling, supply and lay | RM12 – RM30 per sq ft | Floor tile replacement guide |
| Porcelain, supply and lay | RM18 – RM35 per sq ft | Tiling contractor guide |
| Levelling the substrate (levelling compound) | +RM2 – RM6 per sq ft | Floor tile replacement guide |
| Large-format labour add | +RM2 – RM5 per sq ft | Tiling contractor guide |
| Hacking out the old floor, with disposal | RM1.50 – RM3 per sq ft | Floor tile replacement guide |
WhatsApp us your job details for a quote — we reply within the hour. A site visit is free. We serve KL, Selangor & Putrajaya.
💬 WhatsApp for a quoteA cheaper quotation sometimes saves money by skipping the screed and laying tiles on a thick bed of mortar. Ask how the floor will be levelled and what the tiles will be fixed with, so two quotations can be compared fairly.
ClickBina's tiling contractor guide lists the rest of what a tiling quotation should itemise and how to check the finished floor before you pay.
We do floor and wall tiling as part of renovation work, from one bathroom to a whole house, levelling the floor first where it needs it and fixing tiles on adhesive with full cover. WhatsApp us your job details for a quote: your area, the property type, which rooms, their rough size in sq ft, the tile type and whether old tiles have to be hacked.
ClickBina is an experienced KL & Selangor contractor for whole-house refurbishment and trade coordination. We reply within the hour, and the price we agree is a flat price with no hidden charges.
How we estimated prices: every RM figure on this page is quoted unchanged from the ClickBina guides named above; they are indicative Klang Valley ranges for 2026, not fixed rates.
WhatsApp us your job details for a quote — we reply within the hour. A site visit is free. We serve KL, Selangor & Putrajaya.
💬 WhatsApp for a quoteTell us what you need — we reply within the hour.